Terms & Conditions

NOTICE: Sale of any Products or Services is expressly conditioned on Buyer’s assent to these Terms and Conditions. Any acceptance of Seller’s offer is expressly limited to acceptance of these Terms and Conditions and Seller expressly objects to any additional or different terms proposed by Buyer, unless agreed to in writing. No Buyer form shall modify these Terms and Conditions, nor shall any course of performance, course of dealing, or usage of trade operate as a modification or waiver of these Terms and Conditions.

Fagron, Inc. Terms and Conditions of Sale

1. Definitions.

“Buyer” means the entity to which Seller is providing Products or Services under the Contract.

“Contract” means either the contract agreement signed by both parties, or the purchase order submitted by Buyer and accepted by Seller, or the quotation/confirmation of sale/invoice issued by Seller, for the sale of Products or Services, together with these Terms and Conditions. In the event of any conflict between these Terms and Conditions and any other document that is not signed by both parties, the Terms and Conditions shall take precedence over other documents included in the Contract, unless otherwise expressly agreed to and signed by both parties.

“Contract Price” means the agreed price stated in the Contract for the sale of Products and Services, including adjustments (if any) in accordance with the Contract.

“Products” means the equipment, parts, materials, supplies, and other goods Seller has agreed to supply to Buyer under the Contract.

“Seller” means Fagron, Inc., the entity providing Products or performing Services under the Contract.

“Services” means the services Seller has agreed to perform for Buyer under the Contract.

“Terms and Conditions” means these “General Terms and Conditions for the Sale of Products or Services”, together with any modifications or additional provisions specifically stated in Seller’s final quotation or specifically agreed upon by Seller in writing.

2. Delivery and Shipping Terms.

(a) Seller shall deliver Products to Buyer F.O.B. shipping point. Seller shall pay for the cost of standard ground shipping for all orders of at least $250. Any shipping charges beyond the above, including expedited shipping, shall be billed to Purchaser. Partial deliveries are permitted. Seller may deliver Products in advance of the delivery schedule. Delivery times are approximate and are dependent upon prompt receipt by Seller of all information necessary to proceed with the work without interruption. If Products delivered do not correspond in quantity, type or price to those itemized in the shipping invoice or documentation, Buyer shall so notify Seller within ten (10) days after receipt.

(b) Risk of loss or damage shall pass to Buyer upon shipment.

(c) If any Products to be delivered under this Contract cannot be shipped to or received by Buyer when ready due to any cause attributable to Buyer, Seller may ship the Products to a storage facility, including storage at the place of manufacture or repair, or to an agreed freight forwarder. If Seller places Products into storage, the following apply: (i) title and risk of loss immediately pass to Buyer, if they have not already passed, and delivery shall be deemed to have occurred; (ii) any amounts otherwise payable to Seller upon delivery or shipment shall be due; (iii) a fee of two percent (2%) of the value of the Products will be charged to Buyer; (iv) when conditions permit and upon payment of all amounts due, Seller shall make Products available to Buyer for delivery; and (v) if Buyer fails to take delivery of the Products before expiration of the Products, Seller may dispose of the Products and invoice Buyer for the cost of the same.

(e) Any liability of Seller for non-delivery of the Products shall be limited to replacing the Products within a reasonable time or adjusting the invoice respecting such Products to reflect the actual quantity delivered, whichever option Seller chooses.

3. Cancellation of Purchase Order.

Buyer may cancel its order only with the prior written consent of Seller, which Seller may withhold in its sole discretion. All cancelations will be subject to payment to Seller of reasonable and proper cancelation charges. Products may not be returned after delivery, unless they do not conform to the specifications agreed to by the parties, in which case Buyer must inform Seller of such non-conforming goods within ten (10) days of receipt of the same and Seller shall provide instructions for the return or disposal of such non-confirming goods. The parties shall work together to minimize the cost of returning or disposing of the non-conforming goods.

4. Contract Price.

(a) Buyer shall purchase the Products and, if applicable from Seller at the Contract Price. Prices are as reflected in the invoice or Contract. All prices shall be confidential and Buyer shall not disclose such prices to any unrelated party.

(b) All Contract Prices are exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any governmental authority on any amounts payable by Buyer. Buyer shall be responsible for all such charges, costs and taxes; provided, that, Buyer shall not be responsible for any taxes imposed on, or with respect to, Seller’s income, revenues, gross receipts, personnel or real or personal property or other assets.

(c) Shipping and handling charges may be added in accordance with Section 2 above.

5. Payment Terms.

(a) Payment is due thirty (30) days from the date of invoice, or as otherwise stated in the invoice if credit is extended. Payment may be made by ACH, or credit card, however payments made by credit card are subject to a fee of 3%.

(b) Any invoices not paid as and when due shall be subject to interest at a rate of 1.5% per month or the highest rate permissible under applicable law, whichever is lower. Buyer shall reimburse Seller for all costs incurred in collecting any late payments, including, without limitation, attorneys’ fees and court costs. In addition to all other remedies available under these Terms and Conditions or at law (which Seller does not waive by the exercise of any rights hereunder), Seller may suspend the delivery of any Products if Buyer fails to pay any amounts when due.

(c) Buyer shall not withhold payment of any amounts due and payable by reason of any set-off of any claim or dispute with Seller, whether relating to Seller’s breach, bankruptcy or otherwise.

(d) If Buyer disputes any invoice or portion thereof, it shall notify Seller in writing within thirty (30) days of receipt of said invoice, detail the reason for the dispute, and pay all undisputed amounts. All charges not timely disputed in writing shall be deemed to be undisputed and shall be due and payable as set forth above.

6. Disclaimer of Warranty.

Seller warrants that all products manufactured by Seller shall, at the time of sale, comply with applicable Seller specifications. All products not manufactured by Seller are sold only with the warranties provided by the manufacturer of products, if any. SELLER MAKES NO OTHER WARRANTY WITH RESPECT TO THE PRODUCTS, AND DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Seller personnel are not authorized to alter this disclaimer of warranty.

7. Limitation of Liability.



(c) This limitation of liability is a material basis for the parties’ bargain and reflects the bargained-for allocation of risks between Seller and Buyer, without which Seller would not have agreed to provide the Products or services at the price charged.

8. Indemnification.

Buyer will defend, indemnify, and hold harmless Seller and its parent company, their respective subsidiaries, affiliates, successors, and assigns and their respective directors, officers, shareholders, and employees from and against any loss, injury, death, damage, liability, claim, deficiency, action, judgment, interest, award, penalty, fine, cost, fees, or expense (including reasonable attorney and professional fees and costs, and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers) (“Claims”) arising out of or occurring in connection with the negligence or willful misconduct of Buyer or its employees or agents, including but not limited to: (i) any misuse or modification of the Products by Buyer or its employees or agents, (ii) any act (or failure to act) by Buyer or its employees or agents in using or administering the Products, or (iii) the failure to store, install, operate, or maintain the Products in accordance with the Instructions.

9. Adequate Assurance.

Seller reserves the right by written notice to cancel any order or require full or partial payment or adequate assurance of performance from Buyer without liability to Seller in the event of: (i) Buyer’s insolvency, (ii) Buyer’s filing of a voluntary petition in bankruptcy, (iii) the appointment of a receiver or trustee for Buyer or (iv) the execution by Buyer of an assignment for the benefit of creditors. Seller reserves its right to suspend its performance until payment or adequate assurance of performance is received and also reserves its right to cancel Buyer’s credit at any time for any reason.

10. Intellectual Property Rights.

The sale of the Products does not constitute the transfer of any intellectual property rights from the Seller to Buyer, except for the lawful use of the Products in accordance with the Contract. All intellectual property rights that belonged to either of the parties prior to the sale of the Products and entry into the Contract shall remain the property of such party and shall not be impacted by such transaction. The intellectual property rights of Seller are the sole and exclusive rights of Seller and Buyer shall not acquire any of Seller’s intellectual property rights under this Contact.

11. Compliance with Laws.

(a) Seller shall take reasonable steps to ensure the Products are in conformity with applicable laws and regulations; however, Buyer acknowledges that Products may be used in various jurisdictions for various applications subject to disparate regulations and therefore that Seller cannot warrant compliance with all applicable laws and regulations. Seller disclaims any representation or warranty that the Products conform to federal, state or local laws, regulations, ordinances, codes or standards, except as expressly set forth by Seller in writing. Buyer shall comply with all applicable laws, regulations and ordinances.

(b) Buyer shall not resell any Products.

(c) Buyer represents and warrants that it is not subject to any trade sanctions imposed by the U.S., EU and/or UN and that it is in compliance and shall comply with all applicable laws and regulations relating to trade restrictions and/or export controls (including trade sanctions imposed by the US, EU and/or UN) with respect to Products sold hereunder, and shall provide evidence of compliance with the foregoing as Seller may reasonably request from time to time.

(d) Buyer represents and warrants that it is in compliance and shall comply with all applicable anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act, and has not, directly or indirectly, offered, paid, promised, or authorized the giving of money or anything of value to any government official for the purpose of influencing any act or decision of such government official. Buyer is not on, nor is Buyer associated with any organization that is on, any list of entities maintained by the United States government that identifies parties to which the sale of goods or services is restricted or prohibited.

12. Termination.

In addition to any remedies that may be provided under these Terms and Conditions, Seller may terminate this Contract with immediate effect upon written notice to Buyer, if Buyer: (i) fails to pay any amount when due under this Contract and such failure continues for thirty (30) days after Buyer’s receipt of written notice of nonpayment; (ii) has not otherwise performed or complied with any of these Terms and Conditions, in whole or in part; or (iii) becomes insolvent, files a petition for bankruptcy or commences or has commenced against it proceedings relating to bankruptcy, receivership, reorganization or assignment for the benefit of creditors.

13. Amendment and Modification.

These Terms and Conditions may only be amended or modified in a writing which specifically states that it amends these Terms and Conditions and is signed by an authorized representative of each party.

14. Waiver.

No waiver by Seller of any of the provisions of this Contract is effective unless explicitly set forth in writing and signed by Seller. No failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from this Contract operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

15. Confidential Information.

All non-public, confidential or proprietary information of Seller, including but not limited to specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, customer lists, pricing, discounts or rebates, disclosed by Seller to Buyer, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as “confidential” in connection with this Contract is confidential, solely for the use of performing this Contract and may not be disclosed or copied unless authorized in advance by Seller in writing. Upon Seller’s request, Buyer shall promptly return all documents and other materials received from Seller. Seller shall be entitled to injunctive relief for any violation of this Section. This Section does not apply to information that is: (a) in the public domain; (b) known to Buyer at the time of disclosure; or (c) rightfully obtained by Buyer on a non-confidential basis from a third party.

16. Force Majeure.

Seller shall not be liable or responsible to Buyer, nor be deemed to have defaulted or breached this Contract, for any failure or delay in fulfilling or performing any term of this Contract when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of Seller including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

17. Assignment.

Buyer shall not assign any of its rights or delegate any of its obligations under this Contract without the prior written consent of Seller. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves Buyer of any of its obligations under this Contract.

18. Relationship of the Parties.

The relationship between the parties is that of independent contractors. Nothing contained in this Contract shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.

19. Governing Law.

All matters arising out of or relating to this Contract are governed by and construed in accordance with the internal laws of the State of Minnesota, without giving effect to any choice or conflict of law provision or rule (whether of the State of Minnesota or any other jurisdiction) that would cause the application of the laws of any other jurisdiction.

20. Submission to Jurisdiction.

Any legal suit, action or proceeding arising out of or relating to this Contract or the sale of the Products shall be instituted in the federal courts of the United States of America or the courts of the State of Minnesota in each case located in Hennepin County, Minnesota, and each of the parties submit to the jurisdiction thereof.

21. Notices.

All notices, requests, consents, claims, demands, waivers and other communications hereunder (each, a “Notice”) shall be in writing and addressed to the parties at the addresses set forth on the face of the Contract or to such other address that may be designated by the receiving party in writing. All Notices shall be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), facsimile (with confirmation of transmission) or certified or registered mail (in each case, return receipt requested, postage prepaid). Except as otherwise provided in this Contract, a Notice is effective only (a) upon receipt of the receiving party, and (b) if the party giving the Notice has complied with the requirements of this Section.

22. Severability.

If any term or provision of this Contract is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Contract or invalidate or render unenforceable such term or provision in any other jurisdiction.

23. Survival.

Provisions of these Terms and Conditions which by their nature should apply beyond their terms will remain in force after any termination or expiration of these Terms and Conditions including, but not limited to, the following provisions: Insurance, Compliance with Laws, Confidential Information, Governing Law, Indemnification, Submission to Jurisdiction/Arbitration and Survival.

24. Complete Agreement.

These General Terms and Conditions, along with the Contract, constitute the entire agreement between Buyer and Seller relating to the subject matter hereof, and supersede all prior and contemporaneous discussions, understandings, and agreements related to the subject matter hereof.

Fagron Academy Compounding Technical Services (FACTS) Consulting Agreement

THIS FAGRON ACADEMY COMPOUNDING TECHNICAL SERVICES (FACTS) CONSULTING AGREEMENT(“Agreement”) is made effective as of the latest date signed below (the “Effective Date”), by and between ________________________________________________ (“Company”) a [________________]  [_______________] and Fagron, Inc., a Minnesota corporation (“Consultant”).  Company and Consultant are each referred to herein as a “Party” and collectively as the “Parties”.


WHEREAS, Consultant is currently engaged in the businesses of: (a) education related to the compounding of customized medication by compounding pharmacies, and (b) consulting with compounding pharmacies regarding certain matters related to pharmaceuticals;

WHEREAS, Company is a compounding pharmacy that is appropriately licensed in the states that it conducts business;

WHEREAS, Company desires to engage Consultant, and Consultant desires to be engaged by Company, to provide certain consulting services as defined below; and

WHEREAS, Company and Consultant desire to set forth in writing the terms and conditions of their understandings.

NOW, THEREFORE, in consideration of the foregoing, of the mutual promises and undertakings herein contained, the consideration set forth hereafter, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto intending to be legally bound, hereby agree as follows:


1. Consulting Services

a. During the Term (defined below), Consultant will provide the following to Company (collectively referred to herein as the “Services”):

(i) Research and consulting services related to pharmaceutical regulatory guidelines;

(ii) Consulting services related to pharmaceutical equipment use;

(iii) Access to Consultant’s database of example pharmaceutical formulas (the “Example Formulas”); and

(iv) Technical information regarding certain pharmaceutical products.

b. The Services will be provided:

(i) by employees, contractors or agents of Consultant (collectively, “Consultant Representatives”);

(ii) through telephone, email or other electronic communication between Consultant Representatives and representatives of Company; and

(iii) during Consultant’s normal business hours, except as may be otherwise determined by Consultant.  

c. Company understands and agrees that Consultant, in its sole discretion, may at any time alter, change or eliminate any of the Services or how such Services are offered at Consultant’s discretion.  

2. Term and Termination  

a. Term. Subject to the terms of this Agreement, this Agreement shall commence on the Effective Date and continue until the twelve (12) month anniversary of the Effective Date (the “Initial Term”). Unless terminated by either Party pursuant to Section 2.b. below, the Initial Term shall automatically renew (each a “Renewal Term” and together with the Initial Term, referred to as the “Term”).

b. Termination Without Cause. Either Party may terminate the Agreement without cause for any reason whatsoever upon written notice to the other Party. Should Consultant terminate prior to the expiration of the then-current 12-month Term, all funds paid by Company shall remain with Consultant.

3. Fees.

a. In exchange for the Services, Company shall elect to pay Consultant only one of the following four non-refundable payment options (the “Fee”). Company must initial only one Fee payment selection below:

White Tier 12-Month Payment Plan:

​​___ (Initial)​$39.99 per month due by the 5th of each month in the 12-month Term; or

​​​___ (Initial)​$420.00 one-time payment within thirty (30) days of the Agreement Effective Date.


Red Tier 12-Month Payment Plan:

​​​___ (Initial)​$175.00 per month due by the 5th of each month in the 12-month Term; or

​​​___ (Initial)​$2,000.00 one-time payment within thirty (30) days of the Agreement Effective Date.

Should the Agreement automatically renew, the Fee payment structure as chosen and initialed above by Customer shall automatically renew, unless Company and Consultant agree otherwise in writing.

b. Payment Method. Company shall pay the Fee via credit card using either the Stripe App or ApplePay App. Checks and ACH payments will not be accepted unless Consultant dictates otherwise in writing.

4. Representations and Warranties of Company.

a. Company represents, warrants and covenants that throughout the Term that Company will:

(i) maintain all licenses and permits necessary to conduct the business in which it is engaged;

(ii) remain compliant with all terms of United State Pharmacopeia (“USP”) Chapter 795 and, if applicable to Company, USP Chapter 797;

(iii) Not solely rely on any Example Formulas that are accessed by Company pursuant to the terms of this Agreement;

(iv) Undertake any and all steps necessary to independently verify any formulation, concentrations, and raw amounts of components provided in the Example Formulas, including any formulation that is the same or similar to any Example Formula, that is used in Company’s business, to ensure the accuracy of all product components and component concentrations, as well as the compatibility and stability of all formulation components, and

(v) Ensure that it will not infringe, misappropriate, or violate any intellectual property rights of any third party, related in any way to the Services, including the patents, trademarks, copyrights, and trade secrets of any third party.  Company’s representations, warranties and covenants, and obligations and duties related thereto, shall survive the termination of Company’s engagement of Consultant in perpetuity.  

5. Independent Contractor Relationship. It is understood, agreed, and it is the intention of the Parties that their relationship is an independent contractor relationship.  Neither party is an agent, partner, co-venturer, owner or representative of the other, and neither party shall have the right to bind the other to any contract or commitment, oral or written, expressed or implied.  Each party hereto covenants and agrees that they will not hold themselves out to the public or others as an agent, partner, co-venturer, owneror representative of the other, and further covenants and agrees that they will not execute contracts binding on the other party without the other party’s express prior written consent. This Agreement and any information provided by Consultant shall not substitute for Company's obligations regarding professional duties. Company is solely responsible for the preparation, administration and all other duties relating to professional licenses, registrations and otherwise and it is not the intent of the parties to shift any such duties.

6. Confidential Information  

a. Company acknowledges that in order for Consultant to provide the Services, it shall be necessary for Consultant to disclose to Company certain Confidential Information (as defined below).  Company agrees that it will:

(i) only use the Confidential Information in connection with its business as it is being conducted as of the Effective Date;

(ii) only disclose the Confidential Information to Company’s officers and employees who have a need to know such information and agree in writing to be bound by the obligations of this Agreement, and

(iii) not disclose the Confidential Information to any other individual or entity unless Consultant consents in writing prior to such disclosure.  

b. As used herein, “Confidential Information” shall include but is not limited to the following

(i) any and all information, data, reports, analyses, compilations, records, notes, summaries, discussions, studies, sketches, graphs, designs, photographs, drawings and other materials (in whatever form or media maintained) containing or reflecting information relating to Consultant or the Services provided to, learned or developed by Company or its officers, employees, agents or others before or during the Term;

(ii) information or materials which relate to Consultant’s assets, liabilities, properties, accounts, financial information, budgets, operations, marketing studies, plans and materials, services, products, processes, trade secrets, intellectual property or other proprietary rights, formulas, know-how, concepts, ideas, inventions, discoveries, research and development, business plans, models or strategies, manufacturing or distribution methods, processes or systems, software and related documentation, object code, source code, database technologies, systems, structures, architectures, customers, customer lists, customer requirements, vendors, suppliers, advertisers, personnel, training techniques, pricing and other proprietary information;

(iii) all data, reports, analysis, compilations, extracts, summaries, writings, studies, interpretations, forecasts, records or other materials (whether documentary, electronic or otherwise) prepared by or on behalf of Consultant that relate to, are based on or contain any of the information listed above or that reflect a summary, review or evaluation of any of the business, plans, operations, data, documents or customers of Consultant;

(iv) the existence of any discussions or negotiations between the parties; and/or

(v) any other information which is marked or expressly designated as “Confidential” by Consultant, or by reason of its nature would reasonably be concluded to be of a confidential nature.  

c. All Confidential Information, including any materials that contain any Confidential Information, shall be returned to Consultantimmediately upon termination of the Agreement.  

d. Company acknowledges that any injury that would be suffered by Consultant as a result of a breach of this Section 6 by Company or by Company’s partners, agents, representatives, servants, employers, independent contractors and/or any and all persons directly or indirectly acting for or with Company would be irreparable and that an award of monetary damages to Consultant for such a breach would be an inadequate remedy.  Consequently, Consultant will, at any time, have the right, in addition to any other rights it may have, to obtain injunctive relief to restrain any breach or threatened breach or otherwise to specifically enforce any provision of this Agreement.  

e. All rights, duties and obligations related to this Section 6 shall survive termination and/or expiration of the Agreement.

7. Consent to Receive Emails. By entering into this Agreement, Company agrees it is opting-in to receiving emails concerning Consultant events at the email address in the signature block below. Company may opt out at any time by sending a written request to Consultant.

8. Indemnification. During the Term, Company shall, at Company’s sole expense, indemnify, defend and hold Consultant and its directors, officers, employees, owners, agents, and affiliates (each an “Indemnified Party” and collectively, the “Indemnified Parties”) harmless from and against all claims, actions, liabilities, losses, expenses, damages, judgments and costs (including without limitation reasonable legal expenses and attorneys’  fees) (collectively, “Losses”) that may at any time be incurred by Consultant that directly or indirectly arise out of or relate to any breach by Company, its employees, officers, agents or representatives of any of the representations, warranties, covenants, or terms in this Agreement.

9. Remedies. Any additional remedies of Consultant relating to Company’s breach of this Agreement shall be cumulative and the pursuit of one remedy shall not be deemed to exclude any and all other remedies with respect to the subject matter of this Agreement.

10. Delegation of Duties and Assignment of Rights. Company may not delegate or assign the performance of any of its obligations, duties or rights.

11. Waiver. The Parties agree that any failure by a Party to enforce one or more of the terms of this Agreement at any given time shall not constitute a waiver of the right to enforce this Agreement at any other time, including with respect to enforcement for the term(s) that a Party previously failed to enforce.

12. Interpretation. This Agreement shall be construed as having been drafted by both Parties hereto and, as the product of informed negotiations in which each Party had the advice of counsel, shall not be subject to the doctrine of contra proferentum, the doctrine of ambiguities, or any similar canon of construction.

13. Severability. The provisions of this Agreement shall be deemed severable, and the invalidity or unenforceability of any one or more of the provisions of this Agreement shall not affect the validity and enforceability of the other provisions.

14. Applicable Law. This Agreement shall be construed and performed according to the laws of the State of Texas without regard for the conflicts of laws principles thereof. The Parties agree that appropriate jurisdiction and venue for any and all claims under this Agreement shall be in the state and federal courts located in Travis County, Texas.  The Parties hereto waive any right they may have to remove said litigation to any other court in the United States.  

15. Notice. Any notice required to be given shall be sufficient if it is in writing and sent by certified mail or registered mail, return receipt requested, first class postage prepaid, or by common carrier such as FedEx or UPS with confirmation of delivery, to the appropriate address listed on the signature page hereto.

16. Dispute Resolution. If a dispute arises out of or relates to this Agreement, or the breach thereof, and if the dispute cannot be settled through negotiation, the Parties agree first to try in good faith to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration, litigation, or some other dispute resolution procedure. The place of the mediation shall be Austin, Texas.

17. Entire Agreement; Modifications; Recitals. This Agreement, and the documents and agreements referred to herein and executed in connection herewith contains the entire agreement and understanding by and between Company and Consultant with respect to the Services.  No change or modification hereof shall be valid or binding unless the same is in writing and signed by the party intended to be bound. The Recitals stated above are true and correct and are incorporated herein by reference.

18. Counterparts. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.